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1203 Troy Schenectady Road Latham, NY 12110. The iHeartMedia offices are currently by appointment or during prize pick up window hours. If you won a prize that requires you to pick up, our pick up window is: Mondays: CLOSED Tuesdays: 9am-5pm Wednesdays: CLOSED Thursdays: 9am-5pm Fridays: CLOSED . Most prizes are e-mailed, mailed or are a guest list at a venue. If you are uncertain about your specific prize, please reach out to the promotions department via email FeliciaKirschner@iHeartMedia.com, call 518.452.4801 or 518.452.4803 or fill out the "Email Us" form below.
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